Workplace Mediation

What is Workplace Mediation?

Workplace mediation is a collaborative process designed to resolve conflicts
between employees, teams, or management in a constructive and respectful way. A
neutral co-mediation team facilitates open communication, helping all parties better
understand each other’s perspectives, identify underlying issues, and develop
mutually agreeable solutions.

Mediation can address a wide range of workplace challenges, including:

• Personality conflicts and communication breakdowns
• Disputes between employees or departments
• Supervisor-employee tensions
• Harassment, discrimination, or hostile work environment claims
• Return-to-work or accommodation issues

By focusing on problem solving rather than blame, workplace mediation helps
organizations:

• Reduce stress and tension among staff
• Improve communication and teamwork
• Restore positive working relationships
• Prevent escalation to formal complaints or litigation

Family Services of Central Massachusetts looks forward to compassionately working
with your organization. Our fee for service can be found at the bottom of our Sliding
Fee Scale under “Set Fees”.

Download Sliding Fee Scale >

About Family Services of Central Massachusetts Mediation Services

• We are Volunteer Mediators and Staff who are committed to ensuring our community has access to high quality, affordable mediation services.
• We, as an organization, embrace our diversity and respect the diversity in others. All things are possible when we work together.
• We understand that conflict is a starting point for new growth and that it brings change to the landscapes of peoples’ lives.
• We have a passion for our community to exist in peace and have access to resources to help resolve their disputes.
• Proud Members of the National Association for Community Mediation
• Working in cooperation with the Office of the Attorney General, the Massachusetts Office of Public Collaboration, and the Massachusetts Trial Court.

CONTACT US
If you would like more information about our mediation services, training programs or you are interested in volunteering, please contact us by phone or email.