508.755.2340 TTY: 508.890.5584
Seven Hills Foundation

36-Hour Virtual Basic Mediation Training 

Discover, learn, and grow with us!

Family Services of Central Massachusetts (FSCM) Mediation Department covers the mediation process from the initial greeting of parties to drafting a mediated agreement. We encourage people to attend from all walks of life, for any reason! The training includes administration of the Gregorc Style Delineator, lectures, role plays, fish-bowl activities, and 4 hours “On Your Own” course work to enhance your training experience. We conclude with a 36-hour certificate acknowledging course completion. Come join us and improve communications in all areas life. Free practicum offered following course completion.

Training Dates 2024

April 9, 11, 16, and 18, 2024

Tuesday & Thursday 9am to 5pm


  • Virtual course cost $695
  • $200 non-refundable deposit required

We use Microsoft Teams SharePoint to provide training materials and assignments allowing us to offer the course at a reduced rate.

Additional payment option: Hold your spot in class by paying the deposit only now, then return here before the first class and pay your balance. Please note, Early Bird discount will apply if balance paid before 2/29/24.

Two Scholarship Slots Available for April 2024

Family Services of Central Massachusetts' Mediation Program believes we should be a reflection of our whole community. In that spirit, we offer a Scholarship enabling us to assist individuals who may not otherwise have the opportunity to train as a mediator. In exchange for the scholarship, we require a mandatory one-year commitment to volunteer with our program volunteering 1x a month.

Apply for our next training, click Apply for 2024 to fill out the application, then return your completed form to mediation@fscm.org

Contact Us

For additional information please contact Sabrina Allfrey at sallfrey@fscm.org

Comments from Our Previous Classes

"What aspect of the training was most valuable and why?"

—“Sabrina herself. Her knowledge and enthusiasm. The written scripts, practiced out loud, were great; the role plays were surprisingly helpful; the impact of the mediation technique was real.”

—“Great content and important skill set to have. Learned a lot with roll playing. Sabrina was so willing to help and ensure we were comfortable and had all our questions and concerns addressed.”

—“All of the training exercises were helpful. I especially liked how they all built up to the end where we all got to practice a mediation from beginning to end, instead of just starting out with one.”

—“The training manual along with the sequence of lectures and role play was very valuable. All the tools of self-examination and self-learning (Gregorc & Myers Briggs) etc. – very enhancing.”