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Compliance & Quality

A Passion for Quality is the Hallmark of Care at Seven Hills

Employing both internal and external measures and reviews, Seven Hills consistently receives the top accreditations from its licensing agencies:

  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • The Massachusetts Department of Developmental Services
  • The Massachusetts Department of Public Health
  • The Massachusetts Department of Mental Health
  • The Massachusetts Department of Early Education and Care
  • The Massachusetts Department of Elementary and Secondary Education
  • The MassHealth Office of Long Term Services and Supports
  • The National Association for the Education of Young Children
  • National Commission for the Accreditation of Special Education Services
  • The Council on Accreditation
  • The Rhode Island Department of Behavioral Healthcare, Developmental Disabilities and Hospitals
  • The Rhode Island Department of Human Services

 

CARF Accredited

The Commission on Accreditation of Rehabilitation Facilities (CARF), the international organization that provides accreditation to recognize and promote quality service standards of excellence in human service organizations, has awarded Seven Hills a three-year award, their highest level of accreditation.

For the 9th straight year, Seven Hills Pediatric Center has received a deficiency-free rating from the Massachusetts Department of Public Health, and the U.S. News & World Report has ranked the Pediatric Center as one of the top nursing facilities in the country with a consistent 5-star rating.

But we don’t stop there. Internally, Seven Hills continually assesses all areas of service overseen by the Director of Compliance and Quality Assurance, including a Balanced Score Card program, team monitoring review process, ongoing case record reviews, and an integrated electronic health record system. Seven Hills also conducts Annual Satisfaction Surveys in all of its programs. Participants, family members, guardians, and funding agencies are all asked to provide feedback on the quality of services provided by Seven Hills Foundation and Affiliates, which is continually reviewed.

For more information, please contact:
Tami Minck
Director of Compliance and Quality Assurance
508.983.1320 or email tminck@sevenhills.org


Seven Hills Foundation Institutional Review Board (IRB)

The organization's Institutional Review Board (IRB) is charged by the Seven Hills Foundation’s President with the responsibility of reviewing research proposals for the purpose of protecting the rights of individuals who are subjects of any research, conducted by staff of the Seven Hills Foundation. Federal Regulations place responsibility on the organization and the Principal Investigator to insure that high ethical standards are maintained for all research involving human subjects.

Click to access the Seven Hills Foundation IRB Manual

Click to access the Seven Hills Foundation IRB Application

Click to access the IRB HIPPA Permission Form

For more information, please contact:
Kathleen M. Jordan, DHA
Senior Vice President and Chief Program Officer
508.983.1303 or email kjordan@sevenhills.org


Seven Hills Foundation Promotes Human Rights

Seven Hills Foundation continues to promote the rights and dignity of the individuals we support. The following documents are provided for families/guardians of individuals who we encourage to contact a Human Rights Coordinator to ask any question or discuss any concern. Please contact the administrative office that supports your family member to reach the appropriate Human Rights Coordinator (e.g., North Andover, New Bedford, Bourne, or Worcester).

Grievance Procedures and Human Rights Information:

The System for Safeguarding Human Rights

Massachusetts Disabled Persons Protection Commission Abuse Reporting Form

DCF Child Abuse or Neglect Reporting Form

DPPC Hotline Poster

Report suspected abuse of persons with disabilities, DPPC Hotline V/TTY 800.426.9009
 

For more information, please contact:
Tami Minck
Coordinator of Seven Hills Foundation's Core Human Rights Committee
508.983.1320 or email tminck@sevenhills.org

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